Legal Information

The information contained and accessed on this site (the "Site") is provided by the TAM UK entity indicated on the homepage as owner of the Site ("TAM UK") for general guidance and is intended to offer the user general information of interest. The information provided is not intended to replace or serve as substitute for any audit, advisory, tax or other professional advice, consultation or service. You should consult with a TAM UK professional in the respective advisory or other professional area.

Based on specific facts or circumstances, the application of laws and regulations may vary. Based on the fundamental universal condition of the electronic communication process, TAM UK does not guarantee or warrant the Site will be uninterrupted, without delay, error-free, omission-free, or free of viruses. Therefore, the information is provided "as is" without warranties of any kind, express or implied, including accuracy, timeliness and completeness. In no event shall TAM UK, its related partners, managing directors, principals, agents or employees will be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages whatsoever (including but not limited to, liability for loss of use, data or profits), without regard to the form of any action, including but not limited to, contract, negligence or other tortuous actions, arising out of or in connection with the Site, any content on or accessed by use of the Site, or any copying, display or other use hereof.

As content on the Site is copyrighted, any unauthorised use of any materials on the Site may violate copyright, trademark and other laws. Should a user download the materials on the Site for personal or non-commercial use, the user must retain all copyright, trademark or other similar notices contained in the original materials or on any copies of the material. Materials on the Site may not be modified, reproduced, publicly displayed, performed, distributed or used for any public or commercial purposes without the explicit written permission from the appropriate content of material provider (including third-party links). TAM UK bears no risk, responsibility or liability in the event that a user does not obtain such explicit written permission as advised by TAM UK.

Third-party links are provided as a convenience to our users. TAM UK does not control and is not responsible for any of these sites of their content. TAM UK is obligated to protect its reputation and trademarks and TAM UK reserves the right to request removal of any link to our Web site.

TAM UK and the TAM UK logo are registered trademarks of TAM UK Limited. Use of these marks requires express permission from, and a license agreement with TAM UK. Unauthorized use of these and any other of TAM UK's portfolio of trademarks will be prosecuted to the fullest extent of the law. To request this written approval, use the "Contact Us" feature.

The following Web link activities are explicitly prohibited by TAM UK and may present trademark and copyright infringement issues:

  • Links that involve unauthorised use of our logo
  • Framing, inline links or metatags
  • Hyperlinks or a form of link that disguises the URL and bypasses the homepage.

Data Security Statement

At TAM UK, we respect the privacy of every individual who visits our website or communicates with us online. The information you give to us is used to process your enquiry or data input and to provide you with an efficient response.

This statement outlines the information TAM UK will collect from the website and how we will use that information. This statement also lets you know what to do if you want us to remove personal information about you collected or stored during previous visits to the website.

How we collect and use personal information

We follow strict security procedures in the collection, storage and disclosure of the information you have given us to prevent unauthorised access and misuse, as required by the UK Data Protection Acts of 1984 and 1998.

We do not collect any personally identifying information from you unless you expressly consent to the terms and conditions of this statement when you submit such information via the website. Upon receiving your express consent, we only collect such personally identifying information that we specifically need - for example, to send you a brochure, to put you in contact with a sales representative, to fulfil an order or to provide account details.

If you do not want us to collect any personally identifiable information from you, please do not provide us with any such information. We gather non-specific information on the numbers of visitors to certain areas of our website without asking for your consent to do so. We monitor website usage in this manner to help us continually improve the design and layout of our website.

If you do provide us with personal information, we may retain and use that information for the following purposes:

  • We may store and process the information to better understand your needs and how we can improve our products and services.
  • We may retain information for invoicing and delivery purposes after you make a purchase of our products.
  • We may retain information about your previous purchases in order to customise our website services for your future visits to the website.

In addition, we may use your e-mail address to send you information about new products or special offers which we think may be of interest to you, to advise you of important changes to the website or for other marketing purposes.

We may also disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.

All of your personal information will be stored securely for the duration of your relationship with us and for 2 years thereafter.

Personal information provided to us on our website may be transmitted over the Internet. Transfers of personal information may therefore take place, potentially, to any country in the world.

How we protect your information

We are aware that you may be concerned about the privacy and confidentiality of your personal information. Therefore, we have taken precautions to ensure that this information is safe and secure.

We protect your personal data using a technology called Secure Sockets Layer (SSL). All personal information stored is then automatically encrypted before being sent over the Internet. Our divisions have taken similar precautions to ensure that any processing or storing of your personal information is safe and secure.

All your data will then be stored securely for the duration of your relationship with us and for 2 years thereafter.

Links to other websites

If you link to or from our website to an independently owned and operated third party web site we cannot ensure the protection of any personal information that you provide. Third party websites may have their own privacy and data collection practices that are beyond our control. Any personal information that you provide to third party websites will be regulated by their privacy policy, if they have one. TAM UK assumes no responsibility or liability whatsoever for the practices, actions or policies of these third party websites.

Data Security

No data transmission over the internet will be 100% secure. While we take steps to protect your personal information, we cannot guarantee the security of any information you transmit to us and you do so at your own risk. Upon receiving your transmission, we make commercially reasonable efforts to ensure its security on our systems. You are ultimately responsible for maintaining the secrecy of your information.

Access to your information

You have right of access to your information at any time. If you want to see any data we hold on you or if you want to amend or remove your information please write to:

Data Controller
77A Low Pavement
S40 1PB

There may be a charge for providing this information to you (maximum £10).

Acceptance of these terms

By using this website, you agree to this Privacy and Security Statement whether or not you expressly agree to it when you register or make an order. If you do not agree to this policy, please do not use the website. TAM UK reserves the right to change this policy at any time. Your continued use of the TAM UK website following the posting of changes to our Privacy and Security Policy will signify your acceptance of those changes.

TAM UK (referred to as 'TAM', 'TAM UK’, 'we', 'us' and 'our') has written this Privacy and Security Statement which will apply to your use of, or any other website owned or operated by TAM UK ('TAM UK websites').

Equality & Diversity Policy

TAM UK is committed to eliminating discrimination and encouraging diversity amongst our workforce. Our aim is that our workforce and clients will be truly representative of all sections of society and each employee and client feels respected and able to give of their best.

To that end the purpose of this policy is to provide equality and fairness for all in our employment and with whom we conduct business and not to discriminate on grounds of gender, marital status, race, ethnic origin, colour, nationality, national origin, disability, sexual orientation, religion or age. We oppose all forms of unlawful and unfair discrimination.

All employees (whether part-time, full-time or temporary) and clients will be treated fairly and with respect. Selection for employment, promotion, training or any other benefit will be on the basis of aptitude and ability. All employees will be helped and encouraged to develop their full potential and the talents and resources of the workforce will be utilised to maximise the efficiency of the organisation.

Our commitment:

  • To create an environment in which individual differences and the contributions of all our staff and clients are recognised and valued.
  • Every employee is entitled to a working environment that promotes dignity and respect to all. No form of intimidation, bullying or harassment will be tolerated.
  • Training, development and progression opportunities are available to all staff.
  • Equality in the workplace is good management practice and makes sound business sense.
  • We will review all our employment practices and procedures to ensure fairness.
  • Breaches of our equality policy will be regarded as misconduct and could lead to disciplinary proceedings.
  • This policy is fully supported by senior management and has been agreed with all employees.
  • The policy will be monitored and reviewed annually.


TAM UK is committed to putting the principles of sustainable development into action in everything we do. Promoting a better quality of life for communities, encouraging sustainable economic regeneration and protecting and enhancing the environment are the cornerstones of sustainable development.

In moving towards a more sustainable future we are committed to minimising any adverse environmental impact, while enhancing positive environmental effects to improve the quality of life for our communities.

We are keenly aware of our environmental responsibilities and have produced this revised environmental policy to strengthen our existing commitments. We will encourage and enable all of our employees to do what they can to translate these aims into practice. We will also work with our contractors and suppliers to improve our environmental standards.

We will monitor our environmental performance and keep a close watch on the changing local and global circumstances which shape our world in order to adapt and respond positively to these changes.

In everything we do, TAM UK is committed to...

Energy & Water: Using energy and water efficiently in all operations.

Pollution: Identifying, adopting and promoting technologies to reduce the emissions of greenhouse gases.

Waste: Minimising wastes by the best practicable environmental option by eliminating, reducing, reusing and recycling them.

Environmental Education: Raising awareness, educating and training employees on environmental policies and practices.

We will do this by...

Partnership Working: Working closely with other organisations, groups and individuals, where appropriate, to further the aims of this policy.

Objective Setting: Continually improving our environmental performance by setting realistic objectives and targets and regularly reviewing our progress.

Best Environmental Practice: Complying with relevant environmental legislation and regulation through the best environmental practice in activities and areas of service delivery.

Policy Review: Updating this environmental policy in the light of changes in our activities and new regional, national and international developments.

Privacy Statement

TAM UK believes that the responsible use of personal information collected on its Web Sites is critical to its business objectives and reputation. As part of our commitment to privacy, we have adopted this Online Privacy Statement. The extent and type of information we receive from you on our external Web sites depends on the information you provide to us through our contact mailboxes and/or through the registration processes on our sites.

We only use your personally identifiable information to respond to your requests and to provide you with information about TAM UK's services, unless we obtain your permission to use your personal information for other purposes. For example, if you send us an e-mail message requesting information about TAM UK, we will use your e-mail address and other information you supply to respond to your request. If we intend to use your personal information to inform you about other TAM UK services, we will notify you and give you an opportunity to decline to receive such communications. If you send us a resume or curriculum vitae (CV) to apply online for a position with TAM UK, we will use the information provided to match you with available opportunities.

Some of our Web sites may invite you to register and provide information about yourself. We use the information you provide to personalise your online experience and to deliver the content most suited to your needs. Such Web sites also provide an opportunity for you to update your registration information should you no longer wish to receive information from us.

If you subscribe to newsletters from TAM UK, we may be able to confirm the e-mail addresses of subscribers who have clicked on URLs embedded in our message content; we collect this information to gauge user interest and to make future newsletters more useful by customising the content provided to you.

The personal information you provide to us will be retained only for as long as necessary to fulfil the purposes for which the information was collected or as required by law. We do not share personal information with third parties except as necessary to carry out our business or as required by law or other legal processes, and we never sell your personal information.

By submitting data through TAM UK electronically, you are providing explicit consent to trans-border transmission of data collected via TAM UK's Web sites. In addition, TAM UK has technological and operational security policies and procedures in place to protect your personally identifiable information from loss, misuse, alteration or unintentional destruction. Our personnel who have access to the data have been trained to maintain the confidentiality of such information.

TAM UK also understands the importance of protecting children's privacy, especially in an online environment. Our sites are not intentionally designed for or directed at children under the age of 16 years. It is our policy never to knowingly collect or maintain information about anyone under the age of 16.

TAM UK recognises its responsibility for protecting the online privacy of your personal information. If you have questions or comments about our administration or your personal information, please contact us at You may also use this address to communicate any concerns you may have regarding compliance with our Online Privacy Policy.

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